Info for Swiss orders: Shipping, collection, payment & tax

If you order from us from Switzerland, you have two options for how your goods are delivered to you and how the tax processing takes place.

Feature	Option 1: Direct shipping (processing via MeinEinkauf)	Option 2: Own import (collection/border shop)
Delivery address	Your address in Switzerland (No registration with MeinEinkauf necessary!)	Address in Germany (parcel shop/collection)
Procedure	Order with a Swiss address → Accept parcel at the front door. No additional costs, no additional effort.	Order with German delivery address → collect in DE yourself → stamp at customs → send receipt to us by post.
VAT in the shop	8.1 % (Swiss set)	19 % (German set)
Customs	Included in the shipping flat rate	Self-clearance
VAT refund	None (as 8.1 % import tax charged directly)	Yes, after manual proof of export (minus our processing fee of €150)
Your additional effort	None (like normal order)	High (collection of goods, customs clearance & postal dispatch receipt)
Recommendation	Ideal for convenient home delivery, without the bureaucratic hassle.	Only for customers who are not afraid of the extra effort.
Payment	No restriction.	We recommend payment by PayPal or prepayment, as payment by credit card or e.g. Klarna is sometimes rejected if the area code of the telephone number does not match the country of the delivery address.

Option 1: Direct shipping to Switzerland (via MeinEinkauf)

This is the standard solution for direct shipping to Switzerland if you want to have your order delivered directly to your home.

It's as simple as that:
You order as normal in our shop and enter your Swiss delivery address. You must not register in advance at MeinEinkauf.ch and need none separate account with MeinEinkauf. The entire process runs completely automatically for you in the background.

The Swiss VAT (8.1 %) and shipping costs are displayed directly in our shop. All costs for customs clearance and processing are already included in our flat-rate shipping fee. No additional costs await you and you have no manual effort.

MeinEinkauf.ch will take care of customs clearance and the payment of Swiss import tax (8.1 %) for you. You will receive the invoice from MeinEinkauf AG exactly as you paid it at our checkout. Subsequent reimbursement of German VAT by us is not possible with this option.

Option 2: Own import with VAT refund

If you export the goods to Switzerland yourself, you can reclaim the German VAT (19 %) from us. We offer two ways to do this.

For this service, we charge a fee for Swiss billing addresses. Processing and risk fee in the amount of € 150.00 (net). This amount is deducted directly from the VAT amount to be refunded.

2.1 Collection directly from VANFITTERY

You select „Pickup“ in the checkout and receive your goods directly at our location in Germany.

2.2 Delivery to a German border parcel shop

You have your order delivered to a parcel service provider at the German border (e.g. in Lörrach, Constance or Weil am Rhein).

The refund process (for own imports)

The following procedure must be adhered to so that we can refund the VAT to you in a legally secure manner after you have imported the goods yourself:

Order & Payment: You order with your Swiss billing address and choose a German delivery address or collection. You first pay the full German gross amount (incl. 19 % VAT).
Border crossing: When leaving Germany, you must return the goods to the German customs demonstrate the export. You have the export recorded on the original invoice or an export receipt with a Original service stamp (export in non-commercial travel).
Postal dispatch of the receipt: You send us the Original receipt with the physical customs stamp by post to. Scans, photos or emails are not recognised by the tax office as proof of export.
Audit & Reimbursement: After receiving and checking the original receipt, we will cancel the original invoice and issue a new invoice for a tax-free export delivery. We will refund the VAT minus our lump sum to your original means of payment.

Processing and risk fee

The manual tax processing of export transactions, the cancellation and recreation of receipts and the legally compliant archiving of the original documents mean a considerable amount of additional administrative work for us. As a company, we also bear the financial risk of any rejection of proof by the tax authorities.

For this service, we charge a fee for Swiss billing addresses. Processing and risk fee in the amount of € 150.00. This amount will be deducted directly from the VAT amount to be refunded.

Important legal information

Deadlines: Proof of export must be submitted to us within three months of purchase.
Swiss import tax: Please note that when importing into Switzerland, you must pay Swiss VAT (8.1 %) and any customs duties directly to the Swiss authorities. This is independent of the refund of the German tax by us.
Payment methods: We recommend payment by PayPal or prepayment, as payment by credit card or Klarna, for example, is sometimes rejected if the area code of the telephone number does not match the country of the delivery address.